FAQ

Shipping

Yes, up to 49.9 USD, you can get the fastest and free ship.

Typically, we dispatch goods from China, though we also maintain warehouses. The choice of shipment origin depends on the status of our warehouses.

Our shipping costs depend on the chosen shipping method. We provide free standard shipping worldwide for most countries on orders over $49.9, with exceptions for remote areas. Orders below this threshold incur an additional  charge for ordinary delivery. For further details, please refer to our Shipping Policy by clicking here.

The delivery timeframe consists of two stages:

Processing time: This includes order verification, quality checks, and packaging. Once an order is placed, it will send to the .

Shipping time: This denotes the duration for items to be shipped from our warehouse to the destination. For US orders, we use Yuntu or USPS and DHL, which typically takes between 7 and 10 business days for delivery. However, occasionally, it may take longer. 

Payments

We can accept Paypal and Credit card.  It’s 100% Security

If your credit is declined there may be a few reasons:the card no funds available,you entered the wrong CSV security code,the card is expired,you entered the wrong billing information,the card does not allow internet purchases(card not present purchases)etc.In any event by calling your issuing bank call tell you why the card is declining.

Solutions:Try to use a different credit card or opt for PayPal at checkout. Enjoy shopping with us!

Orders that have not yet been shipped can be cancelled. You can cancel your order either by email or phone. If your card has already been charged, a refund will be processed accordingly. Enjoy shopping with us!

If your address is not available,we will send you an email or call you. Please be sure to check your email within 24 hours of placing your order. We will do everything we can to fulfill your order.

Refund & Returns

  1. Items can be returned within 30 days from the delivery date.

  2. They must be in their original condition and resellable.

  3. Items must be unused and undamaged.

  4. They should be returned in the original packaging.

  5. If these criteria are not met, the return request may not be accepted.

Please note: Free returns are only offered for products with quality issues or items sent incorrectly. Some restrictions may apply in specific cases; for more information, refer to our Returns Policy or reach out to our customer service team

To return a product, simply email us to let us know you’d like to return it. We’ll then send you a link to start the easy return process

For our refund policy, please visit the RETURNS link located at the bottom of the site

You can find our refund policy at the bottom of the site and the refund will go back onto the same card you used to place the order with us.Please allow 3-5 days for the funds to show in your account.

We provide two year free replacement to non-human damaged signs.

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